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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Currently, we have 300+ moulds of luggage. For some specific models, the smallest MOQ can be as low as 100 pieces.
What are your payment terms?
Standard terms are T/T 30% deposit + 70% balance against B/L copy. We also accept L/C, O/A, and other terms based on negotiation.
How can I obtain a sample?
For stock items, we provide free samples sent within 1 day. For custom samples, the lead time is 2-7 working days. Sample fees are fully refundable upon placing a mass order.
What customization services do you offer?
We offer full OEM/ODM services. You can customize the brand logo on the shell, handle, trolley, lining, wheels, and zippers. Our designers can turn your ideas into visual designs for confirmation.
What is your daily production capacity?
With 8 production lines and over 120 skillful workers, we can produce approximately 8,000 pieces of luggage every day.
What is your warranty policy?
We normally provide a one-year warranty. All products undergo strict inspection by our QC team before shipping. We offer compensation for quality issues not caused by human damage.