❓ Frequently Asked Questions
How do you ensure product quality?
We implement a strict management system where all batches must pass internal standards before warehouse release. We recheck quality before delivery and can provide third-party testing reports upon request.
How can we place an order?
Inform us of your requirements, and we will provide suitable options and quotations. Once COA and prices are confirmed, we issue a Proforma Invoice (PI) for payment and then arrange shipment.
Do you offer samples?
Yes, we provide free samples for most products. Customers only need to cover the express shipping costs.
What is the lead time for a new order?
For in-stock products, delivery takes 3-5 business days after payment. For customized orders, timelines are discussed based on requirements.
Are you a manufacturer or trading company?
We are a professional manufacturer specializing in peptides as our primary product line.
What purity levels do you guarantee?
Our products maintain a high purity standard of over 99%, verified through HPLC and mass spectrometry testing.
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