Frequently Asked Questions
What is the maximum load capacity for this equipment?
The equipment supports a maximum load of 264lbs (120kg).
What power supply is required?
It requires an input voltage of AC200V-240V and has a rated power of 1000W.
How long is the typical lead time for small orders?
For orders between 1 to 10 pieces, the lead time is approximately 14 days.
What should I do if the Bluetooth handle fails to pair?
First, check if the battery power is low. If the battery is fine, the Bluetooth controller may need replacement.
Why is my body fat scale data inaccurate?
Ensure the machine is on flat ground, restart the device, and maintain the correct measurement posture.
Is the storage size different from the expanded size?
Yes, the storage size is 1010*375*1870mm, while the expanded size for use is 1375*1390*1870mm.